File A Dispute

To Dispute Information on Your Background Report

Despite the best efforts of all of the people and agencies involved in compiling a background check, it is still possible that the information reported can be inaccurate or incomplete. If TrionAid processed your background check and you believe that any of the information in your background check is not correct, please let us know so we can resolve this for you as quickly as possible.

You Need To

Download the Dispute Notification Form by clicking here. Complete the form. Gather any supporting documentation. Send us the completed form and supporting documentation to us at: 732.998.8406, or by email to

What to Expect

Under the FCRA (Fair Credit Reporting Act) we have certain requirements with respect to the reinvestigation of information disputed by a consumer. If information is disputed by the consumer directly or through a reseller, a reasonable reinvestigation must be conducted to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file within 30 days of receiving notice of the dispute. Written notice must be provided to the consumer with the results of the reinvestigation no later than five business days after the completion of the reinvestigation, including a statement that the reinvestigation is completed, and a copy of the revised consumer report.

For additional information on the Federal Fair Credit Reporting Act please visit this website:

Consumer Financial Protection Bureau

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